Shipping policy

CHUBBA GEAR — Shipping Policy

At CHUBBA GEAR, every item is made-to-order through our production partners. This helps ensure high-quality printing and reduces waste.

Processing Times

All orders are processed and sent to production within 1–3 business days.
Production time varies by product and typically takes:

  • 2–7 business days for most apparel

  • 1–3 business days for accessories and small items

These times may be longer during holidays or sales periods.

Shipping Times

Shipping times begin after production is completed.

Estimated delivery times:

  • United States: 3–7 business days

Please note these are estimates provided by our printing partners and carriers. Delivery times may vary based on location, weather, customs, and carrier delays.

Shipping Costs

Shipping rates are calculated at checkout based on product type, weight, and destination.

Free shipping promotions (if active) will be automatically applied at checkout.

Tracking Information

Once your order ships, you will receive an email with a tracking link.
Tracking may take 24–48 hours to update after shipping.

If you haven’t received tracking after 5 business days, please contact us at orders@chubbagear.com.

Wrong or Incomplete Address

Please double-check your shipping information before placing your order.

If a package is returned to us due to an incorrect or insufficient address:

  • The customer is responsible for reshipment costs.

  • Refunds cannot be issued for address errors caused by the customer.

Lost or Stolen Packages

If your package is marked as delivered but cannot be found:

  • Please check with neighbors or your local carrier first.

  • If still missing, contact us at orders@chubbagear.com.

We will work with the shipping provider to investigate.
If the carrier confirms it is lost, we will issue a replacement.

International Orders & Customs

International customers are responsible for any customs fees, taxes, or import charges required by their country.

Customs delays may extend delivery time. Unfortunately, we cannot control this.

Order Issues

If your order arrives damaged, defective, or incorrect, please email us within 7 days of delivery at orders@chubbagear.com with photos, and we will replace it at no cost to you.